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Zora Supermarket - Services

Return Policy

Revocation/Withdrawal right for consumers

(The term "consumer" refers to any natural person who completes a legal transaction that, by a significant margin, cannot be connected to either his business or independent professional activity.)

Instructions for revocation Revocation right

Within 14 days, you have the option to revoke this agreement without giving any explanation.

With effect from the day, there is a 14-day revocation period.

when you or a third party you designate, who is not the carrier, took possession of the products, provided you had requested one or more products as part of regular order and that these product(s) were delivered uniformly; if you bought multiple products as part of regular order and they were delivered individually, the date you or a third party you designate who is not the carrier took possession of the last product;

You must notify us at Kottbusser Damm 93, 10967 Berlin in order to exercise your revocation right.

Consequences of the revocation

If you withdraw this contract, we must immediately and, at the latest, within 14 days of the day, we receive the communication of your decision to do so, reimburse you for all payments you made to us, minus the cost of delivery. Unless otherwise specifically agreed with you, we employ the same method of payment that you had initially used during the original transaction for this payback; there are no additional fees associated with this repayment.

Depending on which comes first, we have the right to withhold payment until either the products are returned to us or you have provided proof that you have sent them back to us.

The products must be returned or transferred to us as soon as possible.

Criteria for exclusion or expiry

Contracts do not have the revocation right. for the supply of goods that are not prefabricated and whose manufacture involves the consumer's own selection, stipulation, or clear customization to their particular needs; for the delivery of goods with short shelf life or with a short use-by date; For the delivery of alcoholic beverages, the price of which was agreed upon at contract conclusion, but which may not be delivered until 30 days later and whose current value depends on market fluctuations over which the business has no control; For the delivery of newspapers, periodicals, or magazines, with the exception of subscription agreements. (If you desire to cancel the agreement, please complete this form and return it to us.)

Message to MYRA Products GmbH at shop@zorastore.de, Kottbusser Damm 93, 10967 Berlin

I/we (*) hereby withdraw the agreement we (*) entered into with respect to the acquisition of the following products and the rendering of the following services.

Purchased on (*) and delivered on (*)

Identifier of the buyer (s)

Location of the client (s)

Consumer(s)' signature(s) (only in case of a notification on paper)

Date

Mark the erroneous selection with a (*).The revocation right expires early in the event that